AOE / COE INVESTIGATIONS

AOE / COE Employment
Injury Investigations

TAFIS conducts professional AOE / COE Employment Injury Investigations to help determine whether an injury arose out of employment and occurred in the course of employment. Our process focuses on factual review, workplace context, job-duty analysis, statement documentation, and clear reporting.

View Process Request Investigation
KEY FOCUS AREAS

What We Investigate

Arising Out Of

Employment connection & job-duty relationship

Course Of

Time, place & circumstances of injury

Factual Review

Evidence-based investigation approach

Clear Reporting

Professional documentation & findings

AOE COE Investigation
PROFESSIONAL INVESTIGATION

AOE / COE Employment Injury Investigations

TAFIS conducts professional AOE / COE Employment Injury Investigations to help determine whether an injury arose out of employment and occurred in the course of employment. Our process focuses on factual review, workplace context, job-duty analysis, statement documentation, and clear reporting.

Factual review
Workplace context
Job-duty analysis
Statement documentation
FILE REVIEW

Confidential Case File Review

Every AOE / COE investigation begins with a careful review of the claim file, incident report, job duties, employment records, and available documentation. TAFIS organizes the facts before moving into interviews, site review, and final analysis.

"Organized facts before interviews, site review, and final analysis"

Case File Review
Incident Timeline
TIMELINE

Incident Timeline Development

TAFIS reviews when, where, and how the reported injury occurred. A clear timeline helps compare the employee's account, workplace records, supervisor information, witness statements, and job-related activity.

When injury occurred
Where injury occurred
How injury occurred
SITE REVIEW

Workplace Scene Review

When needed, TAFIS reviews the reported injury location to understand workplace conditions, equipment placement, traffic flow, safety signage, and environmental factors. This helps determine how the incident relates to the employee's work activity.

Equipment placement Safety signage Environmental factors
Workplace Scene
Job Duty Verification
DUTY VERIFICATION

Job-Duty and Work-Activity Verification

AOE / COE investigations require understanding the employee's assigned duties and actual work activity at the time of injury. TAFIS reviews job responsibilities, shift details, task assignments, and workplace context to support a fact-based conclusion.

Job responsibilities Shift details Task assignments
INTERVIEWS

Supervisor Statement Collection

Supervisor statements help clarify assigned duties, work conditions, incident timing, and what was reported after the injury. TAFIS documents these statements professionally to support a balanced investigation record.

Supervisor Statement
OUR PROCESS

How We Conduct AOE/COE Investigations

1

Intake & Planning

Case review & scope definition

2

Field Investigation

Interviews & site review

3

Analysis

Timeline & findings review

4

Final Report

Confidential delivery

Employee Statement
CLAIMANT REVIEW

Respectful Employee Statement Review

TAFIS handles employee statements with neutrality and respect. The goal is to document the reported injury details, work activity, timing, and circumstances in a clear and professional manner.

WITNESS

Witness Statement Documentation

Witness statements may provide important details about the incident, work activity, location, and timing. TAFIS documents witness information in a structured, neutral format to support accurate case review.

Witness Statement
CLIENT FEEDBACK

What Our Clients Say

"TAFIS conducted a thorough AOE/COE investigation for our claim. Their timeline analysis and statement documentation were clear and professional."

Claims Manager

Insurance Carrier

"The investigation report was well-organized and clearly outlined the facts. We appreciated their neutral approach and attention to detail."

Risk Manager

Corporate Client

Timecard Review
RECORDS

Shift, Time, and Employment Record Review

TAFIS may review available time records, shift schedules, and employment documentation to compare the reported incident with the employee's work status, assigned schedule, and workplace presence.

SAFETY

Worksite Safety and Equipment Review

Understanding the physical work environment is important in AOE / COE investigations. TAFIS reviews equipment, signage, work paths, and safety conditions to help determine how the incident relates to the employee's work duties.

Worksite Safety
Policy Review
POLICY

Policy and Procedure Comparison

TAFIS reviews relevant workplace policies, procedures, and job expectations when they are connected to the reported injury. This helps determine whether the activity was work-related, authorized, or connected to the employee's assigned role.

Clear Findings Delivered Professionally

Once the AOE / COE investigation is complete, TAFIS delivers the final report with clarity, discretion, and professionalism. Our goal is to help clients understand whether the documented facts support a work-related injury determination.

Start an Investigation Contact Our Team
GET IN TOUCH

Engage a Licensed Professional

Confidential consultations available 24/7.

Phone

+1 (866) 612-0211 (Toll-Free)

Responses within 2 hours

Email

investigations@michaelakens.com

admin@tafis.info

michaelakens@tafis.info

Location

3414 I-27
Lubbock, Texas 79404

Serving clients statewide